Coaching Agreement: 3-Month Coaching Immersion

This Coaching Agreement ("Agreement") is entered into by and between:

Coach: Cathy Spooner (ABN 70078563206), operating as a sole trader

By joining this 3-Month Coaching Immersion ("the Program"), the Client agrees to the following terms:

1. Our Commitment to Each Other

This is a powerful partnership. As your coach, I commit to holding a supportive, non-judgmental, and intentional space for your growth. I’ll bring my expertise, presence, and heart to every session.

As the client, you agree to show up for yourself, engage fully, and commit to your own transformation — knowing that you are responsible for your results.

2. What’s Included

  • 12 weeks of 1:1 coaching starting from our agreed date

  • [Insert frequency/duration of sessions – e.g., weekly 60-minute sessions via Zoom]

  • Voxer (or voice messaging app) access Monday–Friday during business hours ([insert your timezone and hours])

  • Response time within 24 hours (excluding weekends and public holidays)

  • Option to share between-session reflections or breakthroughs for light support via Voxer

All sessions must be used within the 12-week timeframe. Unused sessions will not roll over or be refunded unless agreed to in writing under exceptional circumstances.

3. Booking and Rescheduling

  • Sessions are booked in advance via [insert calendar link/platform]

  • You may reschedule with at least 24 hours' notice

  • Late cancellations or missed sessions will be considered used

4. Refunds and Cancellations

  • No refunds are available once payment is made

  • You are investing in your own growth, and your commitment matters

  • If you choose to discontinue the program early, no refund or credit will be issued

  • If I, as your coach, ever need to cancel the program for personal or professional reasons, I will offer a partial refund or a mutually agreed alternative

5. Scope of Coaching

  • This is a coaching relationship, not therapy, medical treatment, or financial advice

  • I am not a licensed therapist, psychologist, or medical provider

  • I may refer you to other professionals if I believe it would best support your wellbeing

  • You agree to inform me of any relevant health conditions or circumstances that may affect your participation

6. Confidentiality

  • Everything you share in our sessions stays confidential, unless there is a legal duty to report (e.g., risk of harm to self or others)

  • Notes and client records are kept securely and privately

7. Results & Responsibility

  • Coaching is a catalyst — not a guarantee

  • I do not promise specific outcomes or results

  • Your transformation is up to you — you are your own best expert

  • I’m here to guide, reflect, challenge, and support — but your decisions and actions are yours

8. Ownership of Materials

  • Any resources or materials shared with you are for your personal use only

  • They may not be reproduced, shared, or distributed without written permission

9. Liability

  • You agree to participate in the Program voluntarily and at your own risk

  • You release and hold harmless Cathy Spooner from any claims or liabilities that may arise from your participation

  • You are responsible for your own physical, mental, emotional, and financial wellbeing

10. Termination of Agreement

  • I reserve the right to terminate our agreement if the coaching relationship is not a good fit, if boundaries are not respected, or if unethical behavior occurs

  • In such cases, no refund will be issued

  • You may also choose to leave the program at any time, but payments remain non-refundable

Reset Healing Session Agreement

1. Our Commitment

This Reset Healing Session is a one-time 60-minute session designed to support the client’s emotional, energetic, and holistic wellbeing. The Coach will provide a safe, grounded, and intentional space. The Client agrees to show up with openness and readiness to engage in the process.

2. What’s Included

  • 1 x 60-minute healing session (via Zoom or in person, as arranged)

  • No additional support or follow-up is included

3. Booking and Rescheduling

  • 24 hours' notice is required to reschedule.

  • Missed sessions or late cancellations will be forfeited.

4. No Refund Policy

All sales are final. No refunds will be issued after booking is confirmed.

5. Scope of Service

This is not a medical, therapeutic, or psychological service. The Coach does not diagnose, treat, or cure any condition. The session is supportive in nature and does not replace medical or psychological care.

6. Confidentiality

All personal and sensitive information shared during the session remains confidential, except where required by law (e.g., risk of harm to self or others).

7. Results and Responsibility

No specific outcomes are guaranteed. The Client is responsible for how they interpret, use, or act upon any insights or experiences gained during the session.

8. Liability

The Client agrees to participate voluntarily and releases Cathy Spooner from any liability, claims, or damages resulting from their participation in this session.

Intuitive Reading Session Agreement

Coach: Cathy Spooner (Sole Trader)

1. Our Commitment

This Intuitive Reading is a one-time 60-minute session designed to provide insight, reflection, and intuitive guidance. The Coach will hold a compassionate and grounded space. The Client agrees to participate with curiosity, openness, and self-responsibility.

2. What’s Included

  • 1 x 60-minute intuitive reading session (via Zoom or in person, as arranged)

  • No follow-up, messaging, or additional support is included

3. Booking and Rescheduling

  • 24 hours' notice is required to reschedule.

  • Missed sessions or late cancellations will be forfeited.

4. No Refund Policy

All sales are final. No refunds will be issued for any reason once the session is booked.

5. Scope of Service

This is not a psychic, medical, financial, or therapeutic service. The information offered is intuitive in nature and for personal reflection only. The Coach is not liable for decisions made based on the reading.

6. Confidentiality

All personal information shared during the session is confidential, except where disclosure is required by law (e.g., risk of harm to self or others).

7. Results and Responsibility

No specific outcomes or predictions are guaranteed. The Client is responsible for how they interpret and apply the guidance received.

8. Liability

The Client agrees to participate voluntarily and releases Cathy Spooner from any liability, loss, or damages arising from their session.

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If there are any concerns regarding these terms, please contact me hello@cathyspooner.com.au